I have read some negative things posted from time to time here on the board about Riva customer service. I felt obliged to also post on how RIVA handled my purchases.

I have to say that Riva has been courteous, professional and informative. Pete at Riva handled my internet orders with great speed. When the parts were shipped, I would get an e-mail confirming this. I then would get a call from Pete at Riva to let me know first hand that my order was on the way. I also had some tech questions and he took the time to answer them.


I just wanted to spread the word that Riva will continue to have my business (Brett at TSI Performance is also just as good).

I only wish you guys were somewhere around Myrtle Beach too :-)

GREAT JOB RIVA!

Thank you for your kind words. I'll be sure to pass it along to the rest of the crew. Especially Pete. He's a great new addition to our staff! Take care...

I ordered the billet impellar boot a couple of weeks over the internet. I ordered it on a monday and it was at my house friday. Maybe being close to Florida may have a little something to do with it, but it came sooner than I expected and it looks awesome on the front of my Solas 13/19. (Like to see good news posts)

Every time I have ordered parts online from Riva they have always showed up as ordered and on time

Yep, Kudos to both Riva and DJFRANKIEB for making the good news happen. Too easy for many of us to forget to say thanks.